Your privacy is our priority. This document transparently explains how madura88 collects, stores, uses, and protects your personal information as a member of our online betting platform. We are committed to keeping your data safe at all times.
Six key pillars ensuring your personal information is fully protected on our platform.
All data transmitted between your device and madura88 servers is encrypted using 256-bit SSL — the same standard used by leading banks in Malaysia.
Your personal data is never sold, rented, or shared with third-party advertisers. Your information is used solely to enhance your experience at Madura88.
Your data is stored in world-class data centres with multi-layered physical and digital protection, monitored around the clock by our security team.
Your identity verification (KYC) process is handled with the utmost care. Uploaded documents are stored securely and accessed only by authorised personnel.
An additional security layer via two-factor authentication (2FA) ensures only you can access your madura88 account, even if your password is compromised.
You have the right to access, correct, and request deletion of your personal data at any time through the Madura88 customer support team.
Welcome to the madura88 Privacy Policy. This document is published by madura88 ("We", "Platform") to clearly and transparently explain how we handle the personal information of all users who access or register on our platform via the official website, mobile app, or any related official channels.
We understand that your trust is our most valuable asset. That is why we never take lightly our responsibility to protect every member's privacy. This policy is guided by Malaysia's Personal Data Protection Act 2010 (PDPA) and global data security industry best practices.
This Privacy Policy applies to all information collected through our platform, including during the registration process, daily use, financial transactions, communications with the customer support team, and any other interactions with Madura88.
Madura88 only collects data that is genuinely necessary to provide quality, secure services that meet legal requirements. The following are the categories of data we collect:
| Data Category | Example Information | Purpose |
|---|---|---|
| Personal Identity | Full name, date of birth, identity card number | Age verification & KYC |
| Contact Information | Email address, phone number, mailing address | Communications & Customer Support |
| Financial Data | Bank account details, transaction records | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser | Security & Fraud Prevention |
| Activity Data | Betting history, login records, session duration | Responsible gambling monitoring |
| Communications | Live chat records, support emails | Complaint resolution & service quality |
We do not collect sensitive data such as health information, religious beliefs, or political views unless required by applicable law.
Every piece of data we collect has a clear and legitimate purpose. madura88 uses your personal information for the following purposes:
Madura88 maintains a strict policy on data sharing. We does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. However, in certain situations, we may need to share your data with:
All third parties that receive your data are bound by data processing agreements requiring them to protect that information to the same or higher standards that we uphold.
Data security is not just talk for us – it is an ongoing investment. madura88 implements multiple layers of technical and organisational protection to keep your data safe at all times:
Madura88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
We use cookies for the following purposes:
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect platform functionality. Essential cookies cannot be turned off as they are required for core platform operations.
Madura88 does not retain your personal data longer than necessary. Retention periods are determined based on operational needs, legal obligations, and legitimate business interests.
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to your identity. The deletion process follows strict industry standards.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold. All requests may be submitted to our customer support team:
You have the right to request a copy of all personal data we hold about you.
Request correction of any inaccurate or incomplete data in our records.
Request deletion of your personal data, subject to applicable legal obligations.
Object to the processing of your data for direct marketing purposes at any time.
Request restriction of your data processing while a dispute or review is in progress.
Request your data in a machine-readable format for transfer to another platform.
Madura88 is an exclusive platform for individuals aged 18 years and above. We do not intentionally collect any personal information from individuals under the age of 18.
If you are a parent or guardian and believe your child has registered or provided personal information to us, please contact our support team immediately. We will take prompt action to review and delete the information and close the account in question.
Madura88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or platform improvements. All significant changes will be communicated to members via:
We encourage you to review this Privacy Policy periodically to ensure you are always aware of how we handle your data. The "Updated" date at the top of this document will always reflect the latest version currently in effect.
Continued use of the madura88 platform after policy changes take effect will be considered acceptance of the updated policy. This current version is effective from 1 January 2026.
If you have any questions, concerns, or complaints regarding how Madura88 handles your personal data, or if you wish to exercise any of the rights set out in Section 8, our team is ready to assist you 24 hours a day, 7 days a week.
All privacy-related complaints will be acknowledged within 24 hours and resolved within 14 business days. For cases requiring in-depth investigation, we will update you on the progress every 7 days.
Register your Madura88 account today with confidence – your privacy and data security are always protected with us.